Title: IT Support Specialist
Location: Saint Paul, MN 55117
Duration: 6 months
Pay Range: $25/hr-$33/hr on W2
Job Description:
This position is for the Computer Systems Engineering team in Research and Development with the Software Development team. We are looking for a talented individual to join the team as an R&D Engineer working within product development. The position will assist with the Computer Systems Development team in configuration, installation, and deployment of systems for Client Electrophysiology systems.
Duties and responsibilities:
• Configuration, installation, and deployment of software to Client workstations and laptops
• Create, update, and track issues in Client's issue management system
• Provide input to documentation of product development and production procedures
• Perform quality assurance checks on issues and computer systems
• Collaborate with the software development team to document, track, maintain, and perform associated tasks as required
Years of Experience: Preferred 1 to 2 years’ experience in engineering, computer science, information technology, or related fields.
Education: Preferred minimum of Bachelor’s degree in engineering, computer science, information technology, or related fields. Experience will be considered in lieu of degree.
Required Qualifications:
• Experience with Microsoft Windows or Linux Operating System installation and configuration, including driver troubleshooting and OS enhancements, and software installation
• Detail oriented with the ability to follow written procedures and document progress on tasks
• Experience working with issue management systems to create, triage, and track issues
• Familiarity with performing quality assurance checks on computer systems
• Organized and on-time with ability to follow thru on tasks and work in a structured process environment
• Strong analytical and problem-solving skills
Preferred Qualifications:
• Experience working with high-end workstations, laptops, network hardware, internal cards like frame grabbers and external accessories like printers, monitors, touchscreens, etc.
• Familiarity with Word, Visio, and similar documentation tools
• Familiarity with writing and running test procedures
• Capable of producing polished, detail-oriented written technical documentation
• Familiarity with OS patching
• Familiarity with software revision control system
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.
